Our Service Principles

  • We strive to model our values in all aspects of our lives and our work, and engage only those associates who commit to doing the same

  • We aim to achieve the highest possible outcomes of working together, for the community and for the organization

  • We are trustworthy, ethical and of high integrity

  • We respect the letter and the spirit of contracts, timelines and budgets

  • We commit to open communications and transparency while respecting legitimate privacy and confidentiality concerns

In addition, we design and live our practices in accordance with the principles of Creating the Future:

  • We accomplish what we hold ourselves accountable for

  • Each and every one of us is creating the future, every day, whether we do so consciously or not

  • Everyone and everything is interconnected and interdependent, whether we acknowledge that or not

  • “Being the change we want to see” means walking the talk of our values

  • Strength builds upon our strengths, not our weaknesses

  • Individuals will go where systems lead them

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